Sales teams & agencies
A white-label dialer for agencies.
An outbound calling workspace for the people on the phone and the people running the floor, with client accounts that agencies run under their own brand.
- Jamie LeeIn Call
- Sam KimDialing
- YouReady
- Jamie LeeAgent
- Sam KimAdmin
Built for the people behind the calls.
- RepsEveryone on a campaign works from the same script, with the lead’s details filled in. Help with objections and product questions appears on the rep’s screen; the lead never hears it.Explore live assistance
- ManagersAgent pages show each rep’s appointments made, calls made, conversion rate and time on calls, for the date range you pick.See the manager view
- OperationsEvery campaign is set up the same way. Calling hours, retry timing and number pools are set per campaign before the first dial.Explore the controls
The whole floor, live.
Clairvo’s live wallboard refreshes on its own. Agent status time and the leaderboard show how the day was spent, so you know who to coach.
MonitoringLive| Agent | Status | Campaign | Dialing pace | Duration | Today |
|---|---|---|---|---|---|
| Jamie Lee | In Call | Autumn outreach | Parallel · 3 lines | 03:42 | |
| Sam Kim | Dialing | Fieldwork follow-up | Parallel · 2 lines | 00:18 | |
| You | Ready | Autumn outreach | Single line | 01:05 |
- In Call
- Wrap Up
- Dialing
- Ready
- Break
- Meeting
- Also Lunch, Training, Away and Offline
| Agent | Calls | Connects | Conversions | Talk time |
|---|---|---|---|---|
| Jamie Lee | 2h 41m | |||
| Sam Kim | 2h 05m | |||
| You | 48m |
Also voicemail time, idle time, answer rate and conversion rate per rep.
Keep the team easy to manage.
- Jamie LeeAgent · Dialing seat
- Sam KimAdmin · Dialing seat
- Alex MorganAgent · Switched off
Admins and agents
Only admins reach organization settings; agents work the campaigns assigned to them. Everyone is invited by email and signs in as themselves.
Dialing seats
Every agent has one, and an admin can hold one to dial. Move a seat when your team changes and switch off anyone who has left.
Agent groups
Assign a group to a campaign and its members join it as agents. Agents and groups can also take a live-call transfer.
Per agent
A timezone for each person, and a forwarding number that rings when the agent is not in the browser.
When a lead calls back, who picks up?
Incoming calls ring the rep who last spoke with the lead first, then the campaign or a roster you choose. After that come the overflow you set and the missed-call voicemail.
- Last callerThe rep who last spoke with the lead, if online and free
- Campaign or rosterAny free rep on the campaign, or a roster you choose
- OverflowNone, or forward to an outside number
- Missed-call voicemailA greeting you upload
Your clients. Your name on it.
Clairvo is a white-label dialer for agencies. Offer it under your agency’s brand, run several client accounts, and set your own rates per seat and per number.
Bring your account structure to the demo to see how branding is set up.
- Your agencyClient accountNorthstarSeatsYour rateNumbersYour rate
- Your agencyClient accountFieldworkSeatsYour rateNumbersYour rate
- Your agencyClient accountAcornSeatsYour rateNumbersYour rate
Let’s meet your team.
Bring your reps, managers, groups and client accounts to a demo. We will show how they would run in Clairvo.