Parallel dialing, guidance and follow-up.
Clairvo is a parallel dialer and calling workspace for outbound sales teams.
- AMAlex MorganNorthstar(512) 555-0187Local matchConnected to you
- JLJamie LeeFieldwork(312) 555-0164Local matchRinging
- SKSam KimAcorn(415) 555-0123Local matchRinging
Sample data
Single, speed or parallel dialing.
You choose the mode for each campaign. Compare how each one reaches the next lead.
Campaign type
- Persistent rep lineYour rep joins once and stays connected between prospects.
- Answering machine detectionOff, Fast or Certain per campaign. Requires a recorded greeting.
- Voicemail dropsRecord several messages, then drop one into an answering machine during the call.
- Texts in one tapA saved text with the lead's first name filled in, once carrier registration is verified.
Also on the dialer: transfer a live call to the agents and groups you allow, and switch auto dial off for a single contact.
Local numbers, a familiar caller ID.
Buy local numbers by area code and group them by campaign. Each call can go out from a pool number that matches the lead's area code.
- Pools and groups
- Restrict a campaign to a number group, or let it use the workspace pool.
- Daily caps and rotation
- Each number has a daily call cap you set. At the cap it rests and calls rotate to another number.
- Automatic purchasing
- Buy only in area codes you list, or let Clairvo buy where your leads are, up to an auto-buy limit. Past it, dialing uses the numbers you have.
- Same caller ID
- Reuse the same caller ID each time you call a lead, or turn it off to spread calls across the pool.
- (512) 555-0187Autumn outreachIn use
- (512) 555-0142Autumn outreachResting at cap
- (312) 555-0164Autumn outreachActive
- (415) 555-0123Workspace poolActive
Reputation coverage and Trust Hub status are listed for each number.
When a lead calls back
Incoming calls ring the rep who last spoke with the lead first, then follow the order your team sets.
Call outcomes that start the follow-up.
A Clairvo workflow starts from a trigger, checks the conditions you set, then runs actions such as scheduling a callback, sending a text or firing a webhook.
- TriggerDisposition Set: Call Back Later
- LogicIf the outcome is Qualified
- ActionSchedule Callback
- ActionSend SMS
- ActionFire Webhook
- Lead Created
- Lead Expired
- Lead Moved to Campaign
- Manual Enrollment
- Calendar Event
- Call Created
- Call Ended
- Disposition Set
- Webhook
- If / Else
- Switch
- Exists
Branch on any condition, or check whether a lead already exists by phone number.
- Create Lead
- Update Lead
- Set Disposition
- Schedule Callback
- Move to Campaign
- Cancel Callback
- Add Note
- Send SMS
- Delay
- Fire Webhook
- Chain Workflow
Triggers, logic and actions as they are named in the workflow builder.
- Outcomes you defineMark which outcomes count as Qualified or Conversion, and attach an action: schedule a callback, convert or delete.
- Logs and alertsEach run records the lead, status, duration, retries and any error. An Alerts tab lists recent failed runs.
- Templates and booking calendarsStart from a template or import a workflow. A booking on your own public calendar can start one, such as a confirmation text and a reminder.
- One text inboxReplies land in a shared inbox with views for unread, starred and your own threads, plus an opted-out view.
Know where every contact stands.
Clairvo keeps your leads in one contact list. Filter by status, campaign or date, then open a contact to see its dial status, the attempts left before its cap and a timeline of its calls.
The Callbacks view sorts promised calls into Overdue, Today, Upcoming and Fulfilled. Each callback is assigned to a named rep or to Anyone, and scheduled callbacks are routed back to the rep who promised them, when that rep is available.
- AMAlex MorganNorthstar · Autumn outreachActiveToday
- JLJamie LeeFieldwork · Autumn outreachActiveFri
- SKSam KimAcorn · Webinar leadsConvertedMon
A contact becomes Expired when it reaches the age or dial limit you set. You can also set no limit.
- Dial status
- Ready to dial
- Attempts left
- 2 before the cap
- Today, 10:14 amCall · Call Back LaterRecording
- Fri, 3:40 pmCall · No Answer
- Sep 29Contact created
- Alex MorganToday, 2:00 pmTodayYou
- Jamie LeeThu, 10:30 amUpcomingAnyone
- Sam KimMon, 4:00 pmFulfilledTeammate
Call reports by rep, campaign and hour.
Clairvo Insights reports calls, answers, conversations and conversions by rep and campaign, for any date range from today to a custom period. Each metric links to the calls behind it.
Calls, answers, conversations and conversions, with a funnel from contacted to converted and your top lead area codes.
- Contacted
- Answered
- Converted
- 512
- 312
- 415
An agent leaderboard with calls, connects, conversions, answer and conversion rates, talk time and idle time.
- ARep A
- BRep B
- CRep C
- DRep D
Top outcomes and their share. Review outcomes and recurring objection themes.
- No Answer
- Voicemail
- Call Back Later
- Not Interested
- Demo Booked
- Wrong Number
Calls, conversions, human and non-human answers by hour and weekday, with heatmaps.
The heatmap shows when your own leads answered. Clairvo does not schedule calls from it.
Sample data
Every call keeps its record
Open a call to play its recording, read a speaker-labelled transcript, and see its result, quality rating and who ended the call.
- Rep · 00:04Hi Alex, thanks for picking up. Is now still a good time?
- Alex · 00:09Sure, I have a few minutes.
One policy. Every dial.
Your team sets do-not-call lists, consent expiry, calling hours and retry cooldowns. Clairvo applies the configured checks before each dial.
CSV in. Webhooks out.
Import CSV leads, match their columns and use custom fields in your scripts. Workflows create contacts and move them between campaigns; webhooks connect your tools. There are no native CRM integrations today.
Bring your leads into a campaign.
- first_name
- First name
- phone
- Phone number
Ready to use in Clairvo.
Parallel dialer questions, answered.
How does parallel dialing work in Clairvo?
Clairvo's parallel mode dials two or three leads at once. The first live answer goes to your rep, who is already on the line. If a second lead also answers, Clairvo offers that call to another available rep on the campaign.
How do I keep my sales numbers from being flagged as spam likely?
Clairvo gives you local number pools grouped by campaign, a daily call cap per number with rotation, automatic number purchasing up to a limit you set, and the option to keep a lead on the same caller ID. No tool can promise how a carrier labels a number.
See the whole workspace in one demo.
We walk through dialing, numbers, follow-up and reporting, and plan how your current lists and tools fit in.